How to Order

For Domestic U.S. Sales

1. Complete JAS USA Product Order and Measurement Forms

There are two sheets to be completed for each JAS order, a patient information sheet, and a device measurement sheet (upper or lower extremity). JAS order forms are available from your local JAS representative, or you can download PDF versions below. The PDF versions have form fields that can be filled out electronically by tabbing through the documents.

JAS Common Measurement Guide

Refer to this JAS-provided guide on how to obtain optimal and accurate measurements for Upper and Lower Extremities.

Video Measurement Guides

2. Obtain Physicians’ Prescription or Certificate of Medical Necessity Form and Most Recent Chart Notes

A complete prescription should include the following: patient’s name, date of birth, diagnosis, device ordered, and duration of use (e.g. 1 to 5 months). Insurance companies, especially Medicare, have many different requirements for documentation, and the example CMN below may not meet all of them. JAS may need to request other documentation based on the patient’s insurance information.

3. Send Documents to JAS

Send order form, patient information sheet and measurement form, prescription or certificate of medical necessity, and chart notes to FAX 217-347-3384 or e-mail orders@jointactivesystems.com

Your order will be processed and shipped to the requested address once insurance benefits are obtained. JAS will handle all authorization and billing procedures. Your local JAS representative will contact you to arrange for a patient fitting appointment.

In order to comply with state or insurance regulations, JAS may need to route orders through a local licensed specialist. Contact your JAS representative for details or call our office, toll-free, at: 1-800-879-0117

If you have any questions or would like to speak to a JAS representative call our office, toll-free: 1-800-879-0117

For International Sales Outside the U.S.

Contact JAS International Sales Department

For product pricing and assistance in placing an order for JAS GL and JAS ADVANCE Dynamic products from outside of the United States, contact our international sales department at email: internationalsales@jointactivesystems.com or call: 217-342-3412 extension 4701.

The JAS international sales department with either direct you to a local distributor, or will guide you through the rest of the order process.

For your convenience, JAS GL and JAS ADVANCE DYNAMIC ROM order forms are available below. The PDF versions have form fields that can be filled out electronically by tabbing through the documents.

If you have any questions or need additional help with an international order, contact our international sales department by emailing internationalsales@jointactivesystems.com or calling 217-342-3412 ext. 4701.